The table is gorgeous but we found the delivery process stressful as when we were told you had dispatched the order and we should be contacted within three to thirteen days by the courier we weren’t. I could not get through on the number provided for courier which made me worry the table wasn’t going to be delivered at all and we d been involved in some kind of scam. When the table came it didn’t have any screws to assemble it and as our local b and Q were sold out it meant waiting even longer which we found frustrating.
Your product is gorgeous but you need to have a better understanding of your courier’s timeline so you don’t raise people’s hopes and also worry them something has gone wrong. If the courier is exceptionally busy don’t say they should be in contact in a time frame that they cannot adhere to.
Now that the table is here safely and assembled it is absolutely beautiful and we are thrilled with it. It is worth the wait but would advise you communicate with the courier and if someone’s table doesn’t get picked up because the van is too full and you don’t want to damage product keep customers informed before they have to chase you that it will be slightly later than three to thirteen days before they are contacted.