I should start by saying our table is stunning. We purchased it with an accompanying bench and put two chairs on the other side. I wish I could end the review there but I can't.
There was zero customer service when we inquired about the delivery (god knows what service provider they used but I kid you not, they delivered the table at 1am in the morning!). Furthermore, there was no assembly instructions. The wood part of the table came with metal bars screwed in, which usually holds the planks of wood together. However without removing these, you couldn't attach it to the frame. We were left wondering if these were supposed to remain on the table but found no conceivable way of assembling it with them attached. The provider has no phone number to call so I sent an email requesting assistance / a call back .... and received absolutely nothing in response. Finally, the wood (table top) is warped in certain areas - meaning the table top is not completely flat. It is raised and bumpy. If this gets any worse, you will not be able to set a plate on it without it rocking.
Whilst the furniture is beautiful, I would advise anyone not to take the risk with this company. There is no service / support so if the table does get any worse, I will have wasted a lot of money.
I was a bit worried that i had spent so much on something that I had only seen online but there was no need. I absolutely love my dining table and bench, So, So pleased with it. The only slight problem (which is completely my error) is I thought I’d ordered the correct size bench to fit under the table but I didn’t. I ordered the 180cm table and 160cm bench, I think I should have ordered 140cm bench? But not a big deal it has still exceeded my expectations
Table was minimally wrapped which I appreciated. It was easy to assemble and looks beautiful. It’s very rustic and I totally I love it.
Thank you so much for your lovely review. So pleased that you like it. We are also so happy that you are pleased with our minimal wrapping, being an eco friendly company we really try to lower our plastic/cardboard usage!
We hope that your new table brings you many years of happiness :)
Will definitely order from this company again, I love my table and bench it’s such great quality and looks fab!!
I ordered the above table and I couldn't be more happy! It looks even better than the picture and is stunning in my sitting room! You have one very happy customer!!!